Contact Us

1 Credit Card Payment Authorisation
2 JomPAY (not applicable for eMedic/ eLife policy holders)
3 Electronic Payment (INTERNET)
4 Over the Counter - MAYBANK or BSN
5 Bank Auto Debit Arrangement
6 Branch Office Counter
7 Mail

Bank Negara Guideline

Anti-corruption Policy Statement

24-Hour Emergency Contacts

Generali Insurance Malaysia Berhad

Health Insurance

Guarantee Letter for Hospitalization

(Hospital & Surgical Insurance)

Guarantee Letter for Outpatient Specialist Visit

(Clinical or Outpatient Insurance)

(SmartPA, SmartPA Easy)

24 Hours / 7 days a week

Generali Insurance Malaysia Berhad

Motor Roadside Assistance

24 Hours / 7 Days a week

Access the service via the website

Access the service via the Generali MY mobile app

Generali Insurance Malaysia Berhad

Travel Assistance

24 Hours / 7 Days a week

Generali Life Documents Download

No

Name

No

Name

No

Name

No

Name

No

Name

No

Name

No

Name

No

Name

No

Name

No

Name

No

Name

Enquiry Form

Branch Locator

Generali Insurance Malaysia - Johor Bharu Branch

8.30am - 5.15pm Monday-Thursday;
8.30am - 4.45pm Friday

No. 67, 67A, 69, Jalan Molek 1/29, Taman Molek, 81100 Johor Bahru, Malaysia

Generali Life Insurance Malaysia - Ipoh Branch

8:45am - 5:00pm Monday-Friday
(excluding public holidays)

No. 7, 7A & 9, Persiaran Greentown 5, Greentown Business Centre, 30450 Ipoh, Perak, Malaysia

Generali Insurance Malaysia - Sandakan Branch

Mon to Fri 8.30am to 5.30pm(excluding public holidays)

Lot 9, Block B, Utama Place, Mile 6, North Road, 90000 Sandakan, Sabah.

Generali Insurance Malaysia - Penang Branch

Mon to Fri 9.00am to 5.00pm(excluding public holidays)

No. 41-01-01, 1st Floor, Wisma Prudential, Jalan Cantonment, 10250 Penang.

Generali Insurance Malaysia - Kuching Branch

Mon to Fri 8.45am to 5.00pm

Lot 4949 (SL9) & 4950 (SL10), Ground & 1st Floor, Newton Business Centre, Jalan Datuk Tawi Sli, 93250 Kuching, Sarawak.

Generali Insurance Malaysia - Kuantan Branch

Mon to Fri 8.45am to 5.00pm

B-8008, Ground floor, Sri Kuantan Square, Jalan Telok Sisek, 25000 Kuantan, Pahang, Malaysia.

Generali Insurance Malaysia - Kota Bharu Branch

Sun to Thu 8.45am to 5.00pm

Lot 385, T/Blk 13, Jalan Jambatan Sultan Yahya Petra, Kg. Sireh, 15050 Kota Bharu, Kelantan.

Generali Insurance Malaysia - Klang Branch

Mon to Fri 8.45am to 5.00pm

28 Jalan Tiara 2A/KU1, Pusat Perniagaan Bandar Baru Klang, 41150 Klang, Selangor.

Generali Insurance Malaysia - Kangar Branch

Mon to Thu 9.00am to 5.45pm
Fri 9.00am to 5.15pm

First Floor, No.16, Jalan Kangar Jaya 1, Kangar Jaya, Jalan Tuanku Syed Putra (Jalan Kangar-Alor Setar), 01000 Kangar, Perlis

Generali Insurance Malaysia - Alor Setar Branch

Mon to Fri 9.00am to 6.00pm(excluding public holidays)

2nd Floor, Unit 5A, No. 55, Bangunan Emum 55, Jalan Gangsa, Kawasan Perusahaan Mergong 2, 05150 Alor Setar, Kedah.

Generali Life Insurance Malaysia Berhad - Sibu Branch

8:45am - 5:00pm Monday-Friday
(excluding public holidays)

No 85 & 87, Ground & 1st Floor, Jalan Kampong Nyabor, 96000 Sibu, Sarawak

Generali Life Insurance Malaysia Berhad - Seremban Branch

Mon to Fri 8.45am to 5.00pm
(excluding public holidays)

No. 24, Jalan Pusat Komersial Saujana 1, Pusat Komersial Saujana, S2 Heights, 70300 Seremban, Negeri Sembilan.

Generali Life Insurance Malaysia Berhad - Petaling Jaya Branch

8:45am - 5:00pm Monday-Friday
(excluding public holidays)

42 & 44-G, Jalan SS21/35, Damansara Utama, 47400 Petaling Jaya, Selangor

Generali Life Insurance Malaysia Berhad - Penang Branch

8:45am - 5:00pm Monday-Friday
(excluding public holidays)

2, Jalan Brown, 10350 George Town, Pulau Pinang

Generali Life Insurance Malaysia Berhad - Melaka Branch

8:45am - 5:00pm Monday-Friday
(excluding public holidays)

Ground Floor, 61 Jalan Melaka Raya 8, Taman Melaka Raya, 75000 Melaka, Malaysia

Generali Life Insurance Malaysia Berhad - Kuching Branch

8:45am - 5:00pm Monday-Friday
(excluding public holidays)

Lot 4949 & 4950, Ground Floor, Block 218, Kuching North Land District, 93450 Kuching, Sarawak.

Generali Life Insurance Malaysia Berhad - Kuala Lumpur

9:00am - 5:00pm Monday-Thursday;
9:00am - 4:30pm Friday

HEAD OFFICE (Customer Service Centre) Ground Floor Chulan Tower, No 3 Jalan Conlay, 50450 Kuala Lumpur, Malaysia

Generali Life Insurance Malaysia Berhad - Kota Kinabalu Branch

8:45am - 5:00pm Monday-Friday
(excluding public holidays)

26-2 (1st Floor), Block D Kepayan Perdana, Commercial Centre, Jalan Lintas, 88200 Kota Kinabalu, Sabah, Malaysia

Generali Life Insurance Malaysia Berhad - JB Branch

8:45am - 5:00pm Monday-Friday
(excluding public holidays)

No. 69, Jalan Molek 1/29, Taman Molek, 81100 Johor Bahru, Johor

Generali Insurance Malaysia - Teluk Intan Sales Office

8.30am to 5.30pm Monday-Friday

NO. 16G, Jalan Intan 4, Bandar Baru Teluk Intan, 36000 Teluk Intan, Perak, Malaysia

Generali Insurance Malaysia - Tawau

8:30am - 5:15pm Monday-Thursday;
8:30am - 4:45pm Friday

TB 281, Tingkat 1, Blok 29, Fajar Komplex, Jalan Haji Karim, Town Extension II, 91000 Tawau, Sabah, Malaysia.

Generali Insurance Malaysia - Subang Jaya Branch

8:30am - 5:15pm Monday-Thursday;
8:30am - 4:45pm Friday

No 113, Ground Floor, Jalan SS15/5A, 47500 Subang Jaya, Selangor, Malaysia

Generali Insurance Malaysia - Sungai Petani Branch

8:30am - 5:15pm Monday-Thursday;
8:30am - 4:45pm Friday

NO 86, 1st Floor, Jalan Legenda 1, Legenda Heights, 08000 Sungai Petani, Kedah, Malaysia

Generali Insurance Malaysia - Seremban Branch

Mon to Fri 8.45am to 5.00pm(excluding public holidays)

No. 24, Jalan Pusat Komersial Saujana 1, Pusat Komersial Saujana, S2 Heights, 70300 Seremban, Negeri Sembilan.

Generali Insurance Malaysia - Sibu Branch

8:45am - 5:00pm Monday-Friday
(excluding public holidays)

No. 85 & 87, ground & 1st floor, Jalan Kampung Nyabor, 96000 Sibu, Sarawak.

Generali Insurance Malaysia - Puchong Branch

8:30am - 5:15pm Monday-Thursday;
8:30am - 4:45pm Friday

GF-09, IOI Business Park, Persiaran Puchong Jaya Selatan, 47170 Puchong Jaya, Selangor, Malaysia

Generali Insurance Malaysia - Petaling Jaya Branch

8:45 am - 5:00 pm Monday – Friday

No 46B, Jalan SS21/35, Damansara Utama, 47400 Petaling Jaya, Selangor.

Generali Insurance Malaysia - Mentakab Branch

8:30am - 5:15pm Monday-Thursday;
8:30am - 4:45pm Friday

No. 66, 1st Floor, Jalan Orkid, 28400 Mentakab, Pahang, Malaysia

Generali Insurance Malaysia - Penang Branch

8:30am - 5:15pm Monday-Thursday;
8:30am - 4:45pm Friday

Ground & 1st Floor, Wisma AXA, 1E, Lebuh Penang, 10200 Penang, Malaysia

Generali Insurance Malaysia - Miri Branch

8:30am - 5:15pm Monday-Thursday;
8:30am - 4:45pm Friday

Lot 582, Ground and First Floors Pelita Commercial Centre Jalan Miri-Pujut, 98000 Miri Sarawak.

Generali Insurance Malaysia - Melaka Branch

8:45am - 5:00pm Monday - Friday

Ground Floor, 61 Jalan Melaka Raya 8, Taman Melaka Raya, 75000 Melaka, Malaysia

Generali Insurance Malaysia - Kota Kinabalu Branch

8:00am - 5:45pm Monday-Friday

Lot 26-1, 26-2, 27-1, 27-2, Ground Floor & 1st Floor Block D, Kepayan Perdana Commercial Centre, Jalan Lintas, 88200 Kota Kinabalu, Sabah.

Generali Insurance Malaysia - Kuala Terengganu Branch

8:30am - 5:15pm Monday-Thursday;
8:30am - 4:45pm Friday

18-A, Dataran Panji, Panji Curve Business Park, Jalan Panji Alam, 21100 Kuala Terengganu, Terengganu.

Generali Insurance Malaysia - Alor Setar Sales Office

8:30am - 5:15pm Monday-Thursday;
8:30am - 4:45pm Friday

No. 151, 2nd Floor, Kompleks Perniagaan Sultan Abdul Hamid Fasa 2, Persiaran Sultan Abdul Hamid, 05050 Alor Setar, Kedah, Malaysia

Generali Insurance Malaysia

Mon to Fri 8.30am to 5.30pm(excluding public holidays)

Customer Service Centre, Ground Floor, Wisma Boustead, 71 Jalan Raja Chulan, 50200 Kuala Lumpur, Malaysia

Generali Insurance Malaysia - Cheras Branch

8:30am - 5:15pm Monday-Thursday;
8:30am - 4:45pm Friday

165 & 165-1, Jalan Lancang, Taman Seri Bahtera, 56100 Cheras, Kuala Lumpur, Malaysia

Generali Insurance Malaysia - Ipoh Branch

8:45am - 5:00pm Monday-Friday (excluding public holidays)

No. 7, 7A & 9, Persiaran Greentown 5, Greentown Business Centre, 30450 Ipoh, Perak, Malaysia

Generali Insurance Malaysia - Bukit Mertajam Branch

8:30am - 5:15pm Monday-Thursday;
8:30am - 4:45pm Friday

2996 Jalan Maju, Taman Sri Maju, 14000 Bukit Mertajam, Penang, Malaysia

Generali Insurance Malaysia - Batu Pahat Branch

8:45am - 5:00pm Monday - Friday

35, Ground Floor, Jalan Flora Utama 5, Taman Flora Utama, 83000 Batu Pahat, Johor, Malaysia

Panel Hospital Locator

AVISENA WOMEN’S & CHILDREN’S HOSPITAL

NO. 3, JALAN PERDAGANGAN 14/4, SEKSYEN 14, 40000, SHAH ALAM, SELANGOR

Alpha Specialist Centre (Day Care)

No. 25-31, Jalan PJU 5/6, Dataran Sunway, Kota Damansara, 47810 Petaling Jaya, Selangor

Amanjaya Specialist Centre

No. 1, Lorong BLM 1/10, Bandar Laguna Merbok, 08000 Sungai Petani, Kedah

Anson Bay Medical Centre

Lot 992, Batu 3 . Jalan Maharaja Lela, 36000 Teluk Intan, Perak

Apollo Medical Centre

271 Jalan Taming Sari, 34000 Taiping, Perak

Ara Damansara Medical Centre (Pay & File for Smart SME Plus)

Lot 2, Jalan Lapangan Terbang Subang, Seksyen U2, 40150 Shah Alam, Selangor

Lot 68, Jalan Templer, 46990 Petaling Jaya, Selangor

Avisena Specialist Hospital (Formely known DEMC Specialist Hospital)

4, Jalan Ikhtisas, Seksyen 14, 40000 Shah Alam,Selangor

BP Specialist Centre - Taman Megah

79, Jalan SS 23/15, Taman SEA, 47400 Petaling Jaya, Selangor

AVISENA WOMEN’S & CHILDREN’S HOSPITAL

NO. 3, JALAN PERDAGANGAN 14/4, SEKSYEN 14, 40000, SHAH ALAM, SELANGOR

Alpha Specialist Centre (Day Care)

No. 25-31, Jalan PJU 5/6, Dataran Sunway, Kota Damansara, 47810 Petaling Jaya, Selangor

Anson Bay Medical Centre

Lot 992, Batu 3 . Jalan Maharaja Lela, 36000 Teluk Intan, Perak

Apollo Medical Centre

271 Jalan Taming Sari, 34000 Taiping, Perak

Ara Damansara Medical Centre (Pay & File for Smart SME Plus)

Lot 2, Jalan Lapangan Terbang Subang, Seksyen U2, 40150 Shah Alam, Selangor

Lot 68, Jalan Templer, 46990 Petaling Jaya, Selangor

Avisena Specialist Hospital (Formely known DEMC Specialist Hospital)

4, Jalan Ikhtisas, Seksyen 14, 40000 Shah Alam,Selangor

Bagan Specialist Centre

4270, Jalan Bagan 1, Kawasan Mak Mandin, 13400 Butterworth, Penang

No. 1, Jalan 215, Section 51, Off Jalan Templer, 46050 Petaling Jaya, Selangor

ALTY ORTHOPAEDIC HOSPITAL

Menara ALTY, 187, Jalan Ampang, Taman U Thant, 50450 Kuala Lumpur

AVISENA Women's & Children's Specialist Hospital

No 3, Jalan Perdagangan 14/4, Seksyen 14, 40000 Shah Alam, Selangor

Acc@Evesuite Medical Centre

No G-1-01, Evesuite, Ara Damansara, Jalan PJU 1A/41, Ara Damansara, 47301 Petaling Jaya, Selangor

Amanjaya Specialist Centre

No. 1, Lorong BLM 1/10, Bandar Laguna Merbok, 08000 Sungai Petani, Kedah

Andorra Women and Children Hospital

19, Jalan Utama Suria Tropika 1, Taman Suria Tropika, 43300 Seri Kembangan, Selangor

Anson Bay Medical Centre

Lot 992, Batu 3 . Jalan Maharaja Lela, 36000 Teluk Intan, Perak

Apollo Medical Centre

271 Jalan Taming Sari, 34000 Taiping, Perak

Ar-Ridzuan Medical Centre

A/1, Greentown Suria, JLN DATO AHMAD SAID, 30250 Perak

Ara Damansara Medical Centre (Pay & File for Smart SME Plus)

Lot 2, Jalan Lapangan Terbang Subang, Seksyen U2, 40150 Shah Alam, Selangor

AL-ISLAM SPECIALIST HOSPITAL

85 JALAN RAJA ABDULLAH KAMPUNG BARU 50300

ALTY ORTHOPAEDIC HOSPITAL

Menara ALTY, 187, Jalan Ampang, Taman U Thant, 50450 Kuala Lumpur

AN-NUR SPECIALIST HOSPITAL

JALAN GERBANG WAWASAN 1 SEKSYEN 15 43650 BANDAR BARU BANGI

ARA DAMANSARA MEDICAL CENTRE SDN BHD

LOT 2, JALAN LAPANGAN TERBANG SUBANG, SEKSYEN U2, 40150

ASIA RENAL CARE (KL) SDN BHD - KL

25, JALAN TAIPING OFF JALAN PAHANG

ASIA RENAL CARE (KL) SDN BHD - KLANG

5, JALAN RENGAS SOUTHERN PARK, Selangor

AVISENA SPECIALIST HOSPITAL ( fka DEMC SPECIALIST HOSPITAL )

NO 4, JALAN IKHTISAS, SEKSYEN 14, SHAH ALAM, 40100

AVISENA Women's & Children's Specialist Hospital

No 3, Jalan Perdagangan 14/4, Seksyen 14, 40000 Shah Alam, Selangor

Acc@Evesuite Medical Centre

No G-1-01, Evesuite, Ara Damansara, Jalan PJU 1A/41, Ara Damansara, 47301 Petaling Jaya, Selangor

AL-ISLAM SPECIALIST HOSPITAL

85 JALAN RAJA ABDULLAH KAMPUNG BARU 50300

AN-NUR SPECIALIST HOSPITAL

JALAN GERBANG WAWASAN 1 SEKSYEN 15 43650 BANDAR BARU BANGI

Adventist Medical Centre

473, Jalan Burma, 10350, Georgetown

Alpha Specialist Centre (Day Care)

No. 25-31, Jalan PJU 5/6, Dataran Sunway, Kota Damansara, 47810 Petaling Jaya, Selangor

Amanjaya Specialist Centre

No. 1, Lorong BLM 1/10, Bandar Laguna Merbok, 08000 Sungai Petani, Kedah

Anson Bay Medical Centre

Lot 992, Batu 3 . Jalan Maharaja Lela, 36000 Teluk Intan, Perak

Apollo Medical Centre

271 Jalan Taming Sari, 34000 Taiping, Perak

Ara Damansara Medical Centre (Pay & File for Smart SME Plus)

Lot 2, Jalan Lapangan Terbang Subang, Seksyen U2, 40150 Shah Alam, Selangor

Lot 68, Jalan Templer, 46990 Petaling Jaya, Selangor

Panel Workshop Locator

A'HENG AUTO SERVICES SDN BHD

NO 66 , JALAN INDUSTRI , TAMAN PERINDUSTRIAN TEMERLOH, 28400 MENTAKAB PAHANG

A-AUTOMOBILE BODY WORKS SDN BHD

322 JALAN TANJUNG TOKONG, 10470 GEORGETOWN, PENANG.

AH KUM MOTOR WORKSHOP SDN BHD

NO.8,10,12 & 14, JALAN MUTIARA EMAS 7/4, TAMAN MOUNT AUSTIN, 81100 JOHOR BAHRU JOHOR

AH LEE MOTOR WORKS SDN BHD

NO 14-A, JALAN TUKANG 16/4, SEKSYEN 16, 40200 SHAH ALAM SELANGOR

AH SENG MOTOR SDN BHD

LOT 190, 4 1/2 MILES, JALAN DATUK BANDAR MUSTAPHS, 93350, KUCHING, SARAWAK

AH WAN AUTO REPAIR SDN BHD

NO. 24, JALAN 6, TAMAN PERINDUSTRIAN EHSAN JAYA, KEPONG, 52100 KUALA LUMPUR.

AM LEONG ENGINEERING SDN BHD

1 KM, JALAN RANAU - TAMBUNAN, P.O. BOX 132, 89308 RANAU, SABAH

ANG SOON AUTO WORKSHOP SDN BHD

NO. 1 & 3, JALAN BERKAT 7, TAMAN MALIM JAYA 75250 MELAKA.

AR SHIENG SDN BHD

LOT 73&74, SENAWANG INDUSTRIAL AREA, 70450 SEREMBAN, NEGERI SEMBILAN

Panel Windscreen Locator

A ONE WINDSCREEN CARCARE

NO.36 JALAN 7/23A, JALAN USAHAWAN, TAMAN DANAU KOTA, 53300 KUALA LUMPUR, WILAYAH PERSEKUTUAN

A PLUS WINDSCREEN SDN BHD (CHERAS)

NO.1 JALAN 1, TAMAN SRI INDAH, 43200 CHERAS, Selangor

A PLUS WINDSCREEN SDN BHD (HQ)

NO. 2 JALAN 19/3 SEKSYEN 19, 46300 PETALING JAYA Selangor

A PLUS WINDSCREEN SDN BHD (PETALING JAYA)

8G JALAN PJS 10/2, SUBANG INDAH, 46150 PETALING JAYA, Selangor

A-ONE AUTO GLASS SDN BHD

436, JALAN Pahang, SETAPAK KUALA LUMPUR, 53300 WILAYAH PERSEKUTUAN

AB AUTO GLASS SPECIALIST

NO.43, JALAN TTJ S/B, TAMAN TUANKU JAAFAR, 71450 SEREMBAN, Negeri Sembilan

AG TWO AUTO GLASSES SPECIALIST

PT6, JALAN PERKHIDMATAN U19, KAMPUNG BARU, 40160 SUNGAI BULOH, Selangor

ALAT-ALAT GANTI MOTOR LEE SING BARU

NO A29, JALAN SERI SETALI 2, KAWASAN PERINDUSTRIAN SEMAMBU, 25300 KUANTAN, Pahang

AMG AUTO GLASS SDN BHD

NO.18, JALAN TEKNOLOGI 3/6C, THE CORE, TAMAN SAINS Selangor, SEKSYEN 3, KOTA DAMASARA, 47810 PETALING JAYA, Selangor

Main

Legals

useful links

Support

Main

Legals

useful links

Support

Copyright @2024 Generali Insurance Malaysia Berhad 197501002042 (23820-W) and Generali Life Insurance Malaysia Berhad 200601003992 (723739-W). All rights reserved.​

contact, contact, contact, contact, contact, contact, contact, contact, contact, contact, contact, contact, contact, contact

branches, branches, branch, branch, branches, branches, branch, branch, branches, branches, branch, branch, branches, branches, branch, branch

address, address, address, address, address, address, address, address, address, address, address, address

location, location, location, location, location, location, location, location, location, location, location